Across your first four deposits
- Wagering
- 40× bonus & spin winnings
- Max bet (bonus active)
- $8 (AUD)
- Min deposit
- $20 (AUD)
- Free spin cashout cap
- $300 (AUD)
Contact Lukki Casino
Lukki Casino holds a licence issued by the Curaçao Gaming Authority (CGA), reference number OGL/2024/164/0246, and uses SSL encryption alongside independently audited RNG games to protect players.
How to get in touch
For assistance by email, contact support@lukkicasino.click. When writing, use the email address linked to your account where possible. Please do not include your password, full payment card details or other sensitive information in your message.
To help us understand and resolve your enquiry faster, include your account email or username, a short description of the issue and any relevant screenshots. Screenshots can be useful for showing error messages or explaining what happened, but remove unnecessary personal or payment information before sending them.
- Account access, profile details and verification questions
- Deposit, withdrawal and payment enquiries
- Questions about applicable bonus terms
- Technical problems, error messages or website issues
- Requests for help with responsible gambling or account restrictions
Before you send your message
Please provide accurate details and send one clear message about each issue where practical. This can help avoid delays and makes it easier for support to review your request. If your enquiry concerns a transaction, include the relevant date and amount, but do not share complete card numbers, passwords or security codes.
Our support team may need to ask follow-up questions before providing assistance. Please allow reasonable time for a response; enquiries are usually answered within 24 hours, but this is not guaranteed. If you are contacting us about responsible gambling, clearly describe the support or restriction you are requesting so the matter can be reviewed appropriately.